Categories:Business Planning, Expand Your Food Business, Knowledge Pantry, Sales & Customer Experience
November 12, 2015
A student in one of my food business classes asked this question the other day and then followed it up with ‘and if so, what are small businesses supposed to do about negative reviews?’ Since it’s not a topic we’ve spent much time discussing on this site, I set out researching it and came across an infographic that summed it all up very well.
Created by Chatterbox360, a customer loyalty program designed specifically for the food and retail industries, this infographic highlights the main statistics about how being on Yelp can help your business and what to know about the potential for negative reviews (and how to remedy the situation when that does happen).
- How Do You Want Your Company To Be Known
- Turning Anger Into Advocacy
- 5 Tips To Help Your Small Business Stay On The Right Side Of Social Media
This is not a paid or promotional post for Chatterbox360.