Small Food Business FAQs
- What is Small Food Business? Why this site?
- I’m trying to start a food business, what do I need to know?
- I’d like to write a guest post. What are your guest posting guidelines?
- I’d like to advertise on your site. What are your advertising guidelines?
- What do you do with my contact information if I sign up for the e-newsletter, make a purchase, or sign up for this site?
- Help! My downloadable product purchase never came/my computer ate it.
- What file types do the food business spreadsheets support
- Do your offer consulting or coaching for food entrepreneurs?
- I’d like my company to be featured on a podcast or in an article. How do I do that?
- I have a topic that I’d like to see covered on the site/suggestions about the site. How can I share this with you?
- What are your terms and conditions?
Community Membership FAQs
- What’s included in the Community Membership?
- How can I update my account information?
- Who can see the information in my account?
- I forgot my username/password – help!
- What is the benefit of joining the Community Member e-newsletter during checkout?
- Do you share my information with other groups or third parties?
- How will I be charged for my Community Membership subscription?
- Is my online payment secure?
- How will I know when my membership needs to renew?
- What happens if I mistakenly let my membership expire?
- How do I cancel my Community Membership?
- Is my Community Membership fee a legitimate business expense?
- I have another question that is not listed here. How can I get in touch?
Small Food Business, and the smallfoodbiz.com site, is focused on delivery the news, information, and resources that food entrepreneurs and food startups need to become successful. We truly believe that with this knowledge, and by creating a community of food artisans, we can start to build a stronger food industry from the ground up.
Please note, while this site aims to provide as much information as possible to help you get your business started and keep it growing, Small Food Business cannot and will not provide legal and/or accounting advice at any time. Those are questions that need to be directed to experts who understand your local laws, tax implications, and your specific financial concerns.
Unfortunately, there’s no easy answer to this question as much depends on where you’re located and what your local rules and regulations are, what type of food business you’re looking to start (home-based, food truck, catering company, packaged food product, etc.), and where/how you hope to sell your products. The best advice we can offer is to check out the “Getting Started” pages for more information.
Please note, while this site aims to provide as much information as possible to help you get your business started and keep it growing, Small Food Business cannot and will not provide legal and/or accounting advice at any time. Those are questions that need to be directed to experts who understand your local laws and your specific financial concerns.
Small Food Business only accepts guest post articles from established experts in their respective fields. You are welcome to submit guest post articles and ideas but if they do not meet our guidelines for strong writing and topic expertise or if they fall outside the scope of this site, they will not be published. You will only be contacted if your article has been accepted.
Small Food Business prides itself on being reader-driven and advertising is not accepted on this site at this time in order to ensure that all material here is printed without bias. Sponsorship of the Small Food Business podcast series is available. If interested, please click here for more information.
We respect your privacy and that you have chosen to trust us with your information. For that reason, your information is never shared, sold, or given to third parties.
Payment can be made via all major credit cards – Visa, MasterCard, American Express – and with a PayPal account.
We’re sorry you’re experiencing issues. To access your downloadable product purchase again, please log in to the system where you will have the option to view and, as needed, download all prior purchases as of January 2016.
The spreadsheets have been tested successfully on all current versions of Excel, Mac Numbers, and can be used on Google Drive.
Consulting and coaching is offered on a very limited basis based on time availability to devote to your project. Please contact firstname.lastname@example.org for more information.
For more information about the various ways your company can be featured on this site, please click here.
The whole mission of this site is to help you in your business endeavors so please tell us what you need and we’ll do our best to deliver! You can reach out to email@example.com with any ideas or topics you’d like to see covered on the site or suggestions about what could be useful to you as an entrepreneur.
Small Food Business’ Terms & Conditions
General Rules and Definitions
Copyright and Trademarks
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, etc. is the property of SFB, or the party credited as the provider of the Content, and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of SFB and protected by U.S. and international copyright laws. Except as otherwise required by applicable law, any reproduction, distribution, modification, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner.
Small Food Business graphics, logos, page headers, button icons, scripts and service names are trademarks, registered trademarks or trade dress of Small Food Business. SFB’s trademarks and trade dress may not be used in connection with any product or service that is not SFB’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SFB. All other trademarks not owned by SFB that appear on this site are the property of their respective owners, who may or may not be affiliated with or connected to SFB.
Limited License and Site Access
SFB grants you a limited license to access and make personal use of this Site, including all information, documents, products, software and services trademarks, logos, graphics and images provided on the Site (the “Materials”).
- This Site and its Materials or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without our express written consent.
- This license does not include any resale or commercial use of the Materials on the Site or its contents; any collection and use of any product listings, descriptions, editorial content, message boards or prices; any derivative use of this Site or its Materials; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools.
- You may not use any SFB logo or other proprietary graphic or trademark as part of the link without express written permission.
- You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of SFB without express written consent.
- You may not use any meta tags or any other “hidden text” utilizing SFB’s name or trademarks without our express written consent.
This limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination of this limited license, you agree to immediately destroy any downloaded and printed Materials.
Except as stated herein, you acknowledge that you have no right, title or interest in or to the Materials on any legal basis, without the advance written authorization of Food Tech.
Notices and Procedure for Claims of Copyright Infringement
SFB respects the intellectual property rights of others. We will investigate notices of copyright infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”). Pursuant to DMCA, written notification of claimed copyright infringement must be submitted to the following Designated Agent for this site:
Attn: Jennifer Lewis
Small Food Business
2339 N 51st Street
Seattle, WA 98103
To be effective, the notification must include the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
- Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
- A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Third Party Content
SFB DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO CONTENT PROVIDED BY THIRD PARTIES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
You agree that you will not take any action to interfere with anyone’s rights in their content and you will not attempt to circumvent any mechanisms for preventing the unauthorized reproduction or distribution of content.
Third Party Interaction and Links to Third Party Sites
In your use of the Site, you may enter into correspondence with, purchase goods and/or services or participate in promotions of advertisers or members or sponsors showing their goods and/or services on or advertised through the Site. Unless otherwise stated, any such correspondence, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that SFB has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
You may not access the Site to harvest or collect any information about our users for any purpose without our express written authorization. Any violation of these provisions may result in immediate termination of your account and legal action.
Disclaimer of Warranty
You acknowledge and agree that this Site may include certain errors, omissions and outdated information which may affect the quality of the Materials and the Third Party Content. You acknowledge that neither the Materials nor the Third Party Content have been independently verified or authenticated in whole or in part by SFB, and agree that SFB does not warrant the accuracy or timeliness of the Materials or the Third Party Content, and further agree that SFB has no liability for any errors or omissions in the Materials and the Third Party Content, whether provided by SFB or its licensors.
SFB, for itself and each of its licensors, makes no representations, warranties, or guarantees as to the quality, suitability, truth, accuracy or completeness of any information or material contained on the site, including, without limitation, the materials, the third party content and the submissions of other visitors to the site. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, the site and any information or material contained on the site is provided to you on an “as-is” and “where-is” basis, and is for personal use only. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement of third party rights, are hereby disclaimed.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SFB SHALL NOT BE LIABLE TO YOU OR A THIRD PARTY CLAIMING THROUGH YOU FOR ANY DAMAGES SUFFERED AS A RESULT OF YOUR DISPLAYING, COPYING OR DOWNLOADING ANY INFORMATION OR MATERIAL CONTAINED. IN NO EVENT SHALL SFB BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, WHETHER FOR BREACH OR IN TORT, EVEN IF SFB HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Certain jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the exclusions set forth above may not apply to you.
SFB controls and operates this Site from its headquarters in the United States of America and makes no representation that the Materials are appropriate or will be available for use in other locations. If you use this Site from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import regulations of other countries in relation to the Materials and the Third Party Content. You must not transfer, by electronic transmission or otherwise, any content, data, or software subject to restrictions under any laws to a national destination, person, or entity or for an end-use prohibited under those laws without first obtaining and complying with government authorization. You must not upload any data or software to our Site that cannot be exported without prior written government authorization and notification, including, but not limited to, certain types of encryption software. The assurances and commitments contained in this section shall survive termination of this TOU.
Unless otherwise explicitly stated, all marketing or promotional materials found on this Site are solely directed to individuals, companies or other entities located in the United States.
General Legal Terms
SFB does not monitor your data or transmissions. [However, SFB does actively monitor accounts for system utilization.] If SFB becomes aware of inappropriate use of the Site or any service, SFB may respond. You acknowledge that SFB will report to law-enforcement authorities any actions that may be considered illegal, as well as any reports it receives of such conduct. When requested, SFB will cooperate fully with law-enforcement agencies in any investigation of alleged illegal activity on the Internet. You agree to hold us harmless for the release of any information related to you to law-enforcement agencies in connection with any such investigation.
If you violate these Terms, SFB reserves the right to terminate your ability to post submissions without notice. In addition, you agree to terminate your use of the Site upon request. SFB’s preferred course of action is to advise you of your inappropriate behavior and recommend any necessary corrective action.
If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect.
The failure of SFB to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by SFB in writing.
The Terms comprise the entire agreement between you and SFB and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein.
You can generally visit the Site without revealing any of your personal information. However, for you to receive the maximum benefits the Site can provide, such as registering to subscribe to the e-newsletters and/or registering to purchasing products, we may request that you provide us with certain information that is personally identifiable. We will only collect such information based on affirmative actions by you to provide us with the requested information.
SFB may collect information from you in the following ways:
User-supplied information: 1) by sharing your name, company and e-mail address when subscribing to our e-newsletter, (2) by sharing information to complete transactions on our Site, including name, mailing address, email address, phone number, account password, personal preferences relating to the product, your credit card number and expiration date or other financial information necessary for the transaction (collectively ‘Personal Information”).
We may use any personally identifiable information you provide at your option only to:
Provide you with information about SFB’s products, services, news and events that we believe may be of interest to you. At any time, you may opt out of receiving information about SFB by unsubscribing to email communications or contacting us directly.
Confirm and process sales transactions, contact you with questions or communications about your order, or to respond to your customer-service inquiries. For your protection, we do not store or provide access to any of your credit card information. However, please note that our system may store the last four digits of your credit card for reference purposes only.
Predict and respond to your needs by aggregating our users’ information and tracking user trends.
If we obtain IP addresses, usage data and browser information from our users, we may use such information for the following purposes: (a) to diagnose and prevent service or technology problems that are associated with the IP addresses; (b) to help us provide you with customized content and promotions that match your stated preferences; (c) to prepare geographical or other statistical data to help us better serve our users; (d) to create new features, promotions and services in connection with the Site; and (e) to monitor the use of the Site.
Access by Our Employees
SFB uses good-faith efforts to limit our employees’ access to your personally identifiable information to the amount reasonably required to provide prompt, high-quality service.
Changes to This Policy
If you have any questions or suggestions about our privacy or security policies, please feel free to contact us.
Community Membership FAQs
What’s included in the Community Membership?Community Membership, which is available exclusively to food business owners and food entrepreneurs, gives members access to the FoodBizConnect database to search for vendors and business partners, the FoodBizForum to talk and share information with other food business owners, the on-demand food business educational videos, as well as ‘extras’ which may take the form of additional research reports, mentoring, and/or discounts on products.
How can I update my account information?
To update your account information, you can either click on the ‘Your Profile’ button on the main FoodBizConnect page or on the ‘person’ icon on the upper right-hand side of the site.
Who can see the information in my account?
As a Community Member, you have the option to make your profile public to everyone on the FoodBizConnect database site, to a select group, or to keep your information private. By making your information public to some or all of the FoodBizConnect database, this will enable vendors and/or other food producers to find you. If you are hoping to sell your products/ingredients to other food producers or want vendors to reach out to you with information, making your profile public can help you achieve this.
I forgot my username/password – help!
Click on the ‘person’ icon on the upper right-hand side of the SmallFoodBiz.com website and follow the instructions there for how to recover and/or change your username/password.
What is the benefit of joining the Community Member e-newsletter during checkout?
The Community Member e-newsletter brings you insights from the community and update information to the FoodBizConnect database. From time to time we also provide ‘extra’ resources in the form of information and reports exclusively for Community Members or at a Community-Member only discount. These extras are only shared in the e-newsletters.
As with everything with Small Food Business, we promise never to sell or share your contact information.
How will I be charged for my Community Membership subscription?
Subscriptions run on an auto-renew basis. After your initial subscription charge, you will then be charged on a rolling annual or monthly basis based on the method you chose during your initial sign-up. You will receive an email, sent to the email address you used during sign-up, prior to your renewal alerting you of the upcoming charge.
Is my online payment secure??
Small Food Business utilizes PayPal for all credit card transactions on the website, including Community Membership. This is due to PayPal’s focus on providing the highest level of online security to consumers including things like encrypting your credit cards numbers. This means that no one at Small Food Business actually ever sees or can gain access to your credit card number. In addition to PayPal, we maintain up-to-date SSL security certificates on all shopping cart items to ensure that your payment information between our site and PayPal’s processors is kept safe.
How will I know when my membership needs to renew?
You will receive an email, sent to the email address you used during sign-up, prior to your renewal date. Subscriptions run on an auto-renew basis. After your initial subscription charge, you will be charged on a rolling annual or monthly basis.
How do I cancel my Community Membership?
Please email info(at)smallfoodbiz(dot)com to cancel your Community Membership. Members who cancel within 30 days of signing up will receive a full refund. This will automatically cancel your community membership e-newsletter as well. If you would just like to cancel your e-newsletter subscription but remain a community member, click the ‘Unsubscribe’ button on any prior community member e-newsletter.